Guangzhou Waking Pool Lighting Co., Ltd.
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  • Q : What if the lights be broken during shipment?
    2018-09-04

    A :Usually,we sent the items by FedEx,DHL,TNT and so on,they will compensate the goods depends on the value of invoice,also we will responsible for that by sending new parts for repairing or free new unit .

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  • Q: Can you accept sample order?
    2018-09-05

    A: Of course. We welcome sample order to test and check the quality. Mixed samples are acceptable.

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  • Q: How about the lead time?
    2018-09-05

    A: Generally speaking, you get samples within 5-7 days after payment.  Below 500 pieces, the production time needs 20 days. 500-1000 pieces, the production time needs 30 days. The specific lead time for mass production are based on order quantities.

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  • Q: Is there any warranty?
    2018-09-05

    A: Yes, all our products have minimum 3 years warranty.

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  • Q: If there are problems with products, how should I do?
    2018-09-05

    A: Firstly, our products are produced in strict quality control system and the defective rate will be less that 0.2%. All products will be tested for 48 hours before shipping. Secondly,if there are problems with products during the guarantee period, please send picture and video to us. We will solve the problem and discuss the solution including re-call according to real situation ASAP! And we will send spare parts in free!

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We are the leading manufacturer of pool lighting, and we are confident to provide customers with first-class underwater lighting solutions.

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